Merchant of record
Legal seller in every market, so the liability and the paperwork sit with Nordgate.
100%
of seller-of-record liability carried for them
All customers
Indie game studioGames
An indie game studio handled a global launch spike across 40 countries without standing up a payments team.
Reykjavik, shipping globallyFounded 2018
$2.1M settled on launch week
across 40 countries, one payout
The challenge
Before Nordgate.
The studio's first big title was set to launch worldwide on a single day. A five-person studio had no payments team, no tax registrations abroad, and no way to absorb a launch-week traffic spike.
Players expected to pay in their own currency with their own methods, and the studio needed to refund and support buyers in markets where it had never operated.
The starting point
- Vendors to manage6+
- Markets they could bill inlimited
- Liability on their team100%
Illustrative snapshot of the stack they ran before switching.
What we did
On Nordgate.
Nordgate carried the launch as merchant of record, scaling checkout through the spike and settling 40 currencies into one payout the studio could actually read.
Buyer support handled refunds and questions in players' own languages, so the studio's tiny team could stay focused on the game during its most important week.
Settled volume after switching
indexed, illustrativeSample trend, not actual customer figures.
What Nordgate ran
Subscriptions
Recurring billing with automatic retries, so failed cards recover without anyone watching.
Recovered revenuecompounding
Tax & compliance
VAT, GST, and sales tax calculated, collected, and filed in every region they reach.
12
regions filed
0
filings on them
Fraud, disputes & support
Real-time scoring, dispute representment, and buyer support in the local language.
24/7
buyer support
30+
languages
The results
What changed.
$2.1M
Settled in launch week
40
Countries, one settlement
0
Payments staff hired
All figures are illustrative sample data.
“Launch week could have broken us. Instead Nordgate took every payment, every currency, and every refund question, and we just watched the game succeed.”
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Tell us what you are launching.
We will map the fastest route to revenue and the markets worth opening first, the same way we did for the teams above.
Or reach us at sales@nordgate.financial